The Importance of Tamper-Evident Labels

Product tampering can cause a ripple-like effect on business, industry, consumers and the economy. When a product is tampered with it must be pulled from shelves which also causes a significant amount of waste. Tampering can refer to many different forms of sabotage, but in this case, refers to the intentional modification of products in […]

Food Safety in Schools

Most people know that maintaining food safety standards is important to prevent cross-contamination and foodbourne illness. In busy places, like schools, it is even more important that both food handlers and staff are aware of specific food safety risks. Schools are subject to inspections from the FSA and it is legally required that people who […]

The Benefits of Small Plates

Strategies and research to promote sustainable and healthy nutrition to consumers are a top priority in the EU. Poor diets are attributed with considerable health problems in European countries. Respiratory and gastrointestinal cancers, cardiovascular diseases and type 2 diabetes are largely related to poor diets.* Not only do nutritious and portion-controlled diets affect health, they […]

The Evolution of Customer Service

Nowadays, a restaurant’s success depends on more than good food. Quality, value, cleanliness, location, staffing… it all combines to create customer experience. Customer service and experience has evolved and continues to do so. What does that mean for restaurants and their customers? We are glad you asked. It is more important than ever that restaurants […]

All About the Ghost Restaurant Trend

Being aware of global food trends is more important than ever when you are trying to stay competitive in the foodservice industry. One food trend that we can anticipate seeing continue to grow is ghost restaurants. Keatz, a European ghost restaurant start-up, has raised more than €12 million – and it’s only the beginning. So, […]

Petrol Stations & Food Safety

The foodservice industry grows larger all the time, encompassing more than restaurants these days. As the industry continues to grow and adapt to consumer preferences, we will continue to see new types of food services pop up. In the EU, the grocery sector is seeing the largest growth in convenience stores, discounters, and online grocery. […]

How to Use Technology to Increase Restaurant Sales

If you are in the restaurant industry you are well aware of the variables impacting your success: competition, menu, food trends, customer experience, labour costs and food production, to name but a few. So how to do you attempt to secure a successful restaurant in the midst of so many variables? Luckily in this day […]

3 Ways to Create Repeat Customers

The correlation between repeat customers and profit growth is no secret to any successful business owner. Studies show that the cost of acquiring new customers is up to 5 times more expensive than retaining existing customers. There are many things restaurants can do to create customer loyalty and in turn increase repeat business. Here are […]

What to Include in a Successful Restaurant Business Plan

It seems like the restaurant industry continues to get more competitive every year. The combined “dining out” market continues to grow and the £16.4 billion industry welcomes thousands of new entrants to the market every year. How do you keep up? How do you stay relevant? What if you are just starting out? The first […]