Restaurants spend more on payroll than any other business expense. So, it makes sense to use those employees to generate sales. There are plenty of ways to encourage employees to become your best resource and there are tools to help those employees do just that. Service is your business and to keep your customers coming back you want to provide the best service you can. Up-selling is the lifeblood of many business models and the perfect way for your team and employees to increase profits.
The best way to ensure accurate orders make it back to the kitchen is by writing it down on a WaitRpad®. WaitRpads® look more professional than note paper and have unique features to enhance service in any environment. Here are the top 4 ways that WaitRpads® will benefit your restaurant:
1. Up-Selling
When a server suggests an extra item or urges a customer to add on to their order, you are obviously going to increase sales. WaitRpads® have a prompt on the top of each page with space to write in specials, high-priced menu items, and suggested add-ons.
2. Fewer Mistakes
We have all been to a restaurant and had a waiter take the table’s orders without writing anything down. Now, that waiter might be able to execute the order perfectly, but most of the time this is not the case. Even if they get everything correct, every customer at that table is waiting for even the smallest error. Take the guess work out of the equation. With WaitRpads®, mistakes are minimised as there is plenty of room to write the order and any special requests, and they include pivot points as a simple reference for waiters to distribute food and beverages easily to the correct customer.
3. Less Waste
When your team has the right tools to maximise efficiency, your profit margin is safe. With fewer mistakes made because of WaitRpads®, your kitchen will run more smoothly and you’ll throw out less food. This will protect your resources. You will save time, money, and inventory; all of which adds up to some major money saving.
4. Customer Experience
WaitRpads® come in a unique format to ensure even your food sensitive customers are properly taken care of and receive excellent customer service. The Allergen Pad ensures food allergies are considered and acknowledged and that their food is prepared to personal dietary needs.
WaitRpads® are the smart, simple, and resource-saving solution to every order-taking dilemma. The benefits are endless, but you will not realise that until you have tried them.